WHO DO I CALL FOR...

Information On Department / Agency Phone Number
Alley Clean-up Public Works Agency (714) 647-3380
Animal Services Including Barking Dogs Santa Ana Police Department (714) 245-8792
(714) 834-4211
Animal License Finance / Customer Service (714) 647-5257
Animal Shelter Orange County Animal Care Center
561 City Drive South
Orange, CA 92868
(714) 935-6848
Arts & Culture Community Development Agency (714) 647-5360
Athletics (Jerome Center) Parks, Recreation & Community Services Agency (714) 571-4264
Battered & Other Assistance - Hotline N. Orange County (714) 992-1931
Bicycle Licensing National Bike Registry (800) 848-2453
Report Found Bicycle Santa Ana Police Department (714) 245-8077
Report Lost Bicycle Santa Ana Police Department (714) 245-8650
Bill - Water Finance / Customer Service (714) 647-5454
Building Inspection Planning & Building (714) 667-2738
Bus Information O.C. Transportation Authority (714) 636-7433
City Hall Business Hours Information (714) 647-5300
City Manager City Manager's Office (714) 647-5200
Code Enforcement Community Preservation - Planning & Building (714) 667-2780
Couch Removal (on public property) Public Works Agency (714) 647-3380
Crime Prevention Orange County Crime Stoppers (855) TIP-OCCS
Election Information Clerk of the Council (714) 647-6520
Emergency - to report a crime Dispatch 911
Employment with the City of Santa Ana Personnel Services (714) 647-6500
Employment Services & Job Training W.O.R.K. Center
1000 E. Santa Ana Blvd., Suite 200
(714) 565-2600
Fair Housing & Foreclosure Prevention Orange County Fair Housing (714) 569-0823
Freeways/Highways/Detours, etc. Hot Line Caltrans (Dept. of Transportation) (949) 724-2000
General Information - City of Santa Ana City of Santa Ana City Hall (714) 647-5400
Graffiti Removal - General Public Works Agency (877) 786-7824
Graffiti Removal - Bus Stop Shelters O.C. Transportation Authority Customer Relations (714) 636-7433
Graffiti Removal - Highways/Freeways Cal-Trans (949) 936-3500
Graffiti Task Force (Police) Santa Ana Police Department (714) 245-8769
Hazardous Waste Disposal County of Orange Integrated Waste Management (714) 834-6752
Home Security Inspection (Community Relations) Santa Ana Police Department (Community Relations) (714) 647-5840
Housing Authority Housing Authority (714) 667-2200
OC Human Relations
Dispute Resolution / Mediation
Human Relations Commission
Dispute Resolution Center
(714) 480-6570
Human & Social Services (Homeless Outreach) 211 Orange County 211
Legal Assistance (Civil) Public Law Center
Legal Aid Society of OC
(714) 541-1010
(714) 571-5200
Legal Assistance (Debt Relief) Consumer Credit Counseling (800) 213-2227
Mayor & City Council Mayor / Council (714) 647-5200
Mobile Food Vending Vehicle
Anonymous Complaint Line
Orange County Environmental Health (714) 433-6000
Mosquito and Vector Control (West Nile Virus Info) Orange County Mosquito and Vector Control District (714) 971-2421
Museum Bowers Museum (714) 567-3600
Noise Complaints Santa Ana Police Department (714) 834-4211
Obstructing Bushes & Trees Public Works Agency (714) 647-3380
Orange County Fire Authority General Information Orange County Fire Authority (OCFA) (714) 573-6000
Orange County Fire Authority Community Relations Orange County Fire Authority (OCFA) (714) 573-6200
Overcrowing Community Preservation / Code Enforcement (714) 667-2780
Paramedics (Emergency? 911) Dispatch - Orange County Fire Authority (714) 573-6000
Park Rangers Santa Ana Police Department (714) 834-4211
Parking Control Santa Ana Police Department (714) 245-8225
Parking - Inoperative Junk Cars
Vehicles on Street
Santa Ana Police Department (714) 245-8225
Parking - Inoperative Junk Cars
Private Property
Community Preservation / Code Enforcement (714) 667-2780
Poison Control California Poison Control System (800) 876-4766
Police Dispatch (report crimes, non-emergency Santa Ana Police Department (714) 834-4211
Potholes Public Works Agency (714) 647-3380
Pupil Support Services Santa Ana Unified School District (714) 322-3481
Pushcart Information / Problems Community Preservation / Code Enforcement (714) 667-2780
Recreation Programs Parks, Recreation & Community Services Agency (714) 571-4200
* Centers: El Salvador (714) 647-6558
* Centers: Jerome (714) 647-6559
* Centers: Memorial (714) 571-4242
* Centers: Salgado (714) 571-4267
* Centers: Santa Anita (714) 647-6552
Quality of Life Team (QOLT) Interdepartmental Team to Address Homeless Issues (714) 647-3380
Recycling, Energy Conversation Santa Ana Green Program (714) 647-5088
Residential Permit Parking & Traffic Studies Public Works Agency - Traffic Engineering (714) 647-5623
Rodent / Rat Problem Orange County Vector Control (714) 971-2421
Sanitation (overgrown yards, etc.) Public Works Agency (714) 647-3309
Senior Information Santa Ana Senior Center - Parks, Recreation &
Community Services Agency
(714) 647-6540
Shopping Cart Removal Code Enforcement (714) 667-2780
Street Cleaning Public Works Agency (714) 647-3380
Street Lights - Customer Services Southern California Edison (800) 655-4555
Swimming Pools - Public Parks, Recreation & Community Services Agency (714) 571-4200
Swimming Pools - Private Public Works Agency (714) 647-3336
Tenant / Landlord Problems Orange County Fair Housing (714) 569-0823
Traffic Safety Santa Ana Police Department (714) 245-8200
Trash Pickup & Dumpsters Waste Management (714) 558-7761
Trash Pickup & Recycling Ware Disposal Co., Inc (714) 834-0234
Unsanitary and Unsafe Housing Community Preservation - Planning & Building Agency (714) 647-2780
Voter Registration Orange County Registrar (714) 567-7600
Water Public Works Agency (714) 647-3320
Water Bill Finance / Customer Services (714) 647-5454
Zoning Information Planning and Building Agency (714) 647-5804
Zoo Santa Ana Zoo (714) 836-4000

Alley Clean-up
Public Works Agency
(714) 647-3380

Animal Services Including Barking Dogs
Santa Ana Police Department
(714) 245-8792
(714) 834-4211

Animal License
Finance / Customer Service
(714) 647-5257

Animal Shelter
Orange County Animal Care Center
561 City Drive South
(714) 935-6848

Arts & Culture
Community Development Agency
(714) 647-5360

Athletics (Jerome Center)
Parks, Recreation & Community Services Agency
(714) 571-4264

Battered & Other Assistance Hotline
N. Orange County
(714) 992-1931

Bicycle Licensing
National Bike Registry
(800) 848-2453

Report Found Bicycle
Santa Ana Police Department
(714) 245-8077

Report Lost Bicycle
Santa Ana Police Department
(714) 245-8650

Bill - Water
Finance / Customer Service
(714) 647-5454

Building Inspection
Planning & Building
(714) 667-2738

Bus Information
O.C. Transportation Authority
(714) 636-7433

City Hall Business Hours
Information
(714) 647-5300

City Manager
City Manager's Office
(714) 647-5200

Code Enforcement
Community Preservation - Planning & Building
(714) 667-2780

Couch Removal (on public property)
Public Works Agency
(714) 647-3380

Crime Prevention
Orange County Crime Stoppers
(855) TIP-OCCS

Election Information
Clerk of the Council
(714) 647-6520

Emergency - to report a crime
Dispatch
911

Employment with the City of Santa Ana
Personnel Services
(714) 647-6500

Employment Services & Job Training
W.O.R.K. Center
1000 E. Santa Ana Blvd., Ste. 200
(714) 565-2600

Fair Housing & Foreclosure Prevention
Orange County Fair Housing
(714) 569-0823

Freeways/Highways/Detours, etc. - Hot Line
Caltrans (Dept. of Transportation)
(949)  724-2000

General Information - City of Santa Ana
City of Santa Ana City Hall
(714) 647-5400

Graffiti Removal on General
Public Works Agency
(877) 786-7824

Graffiti Removal on Bus Stop Shelters
O.C. Transportation Authority / Customer Relations
(714) 636-7433

Graffiti Removal on Highways/Freeways
Cal-Trans
(949) 936-3500

Graffiti Task Force (Police)
Santa Ana Police Department
(714) 245-8769

Hazardous Waste Disposal
County of Orange Integrated Waste Management
(714) 834-6752

Home Security Inspection (Community Relations)
Santa Ana Police Department (Community Relations)
(714) 647-5840

Housing Authority
Housing Authority
(714) 667-2200

OC Human Relations Dispute Resolution / Medication
Human Relations Commission
Dispute Resolution Center
(714) 480-6570

Human & Social Services (Homeless Outreach)
211 Orange County
211

Legal Assistance (Civil)
Public Law Center
(714)  541-1010

Legal Assistance (Civil)
Legal Aid Society of OC
(714) 571-5200

Legal Assistance (Debt Relief)
Consumer Credit Counseling
(800) 213-2227

Mayor & City Council
Mayor / Council
(714) 647-5200

Mobile Food Vending Vehicle Anonymous Complaint Line
Orange County Environmental Health
(714) 433-6000

Mosquito and Vector Control (West Nile Virus Info)
Orange County Mosquito and Vector Control District
(714) 971-2421

Museum
Bowers Museum
(714) 567-3600

Natural Gas
The Gas Company
(800) 427-2200

Noise Complaints
Santa Ana Police Department
(714) 834-4211

Obstructing Bushes & Trees
Public Works Agency
(714) 647-3380

Orange County Fire Authority General Information
Orange County Fire Authority (OCFA)
(714) 573-6000

Orange County Fire Authority Community Relations
Orange County Fire Authority (OCFA)
(714) 573-6200

Overcrowding
Community Preservation / Code Enforcement
(714) 667-2780

Paramedics - (Emergency? 911)
Dispatch - Orange County Fire Authority
(714) 573-6000

Park Rangers
Santa Ana Police Department
(714) 834-4211

Parking Control
Santa Ana Police Department
(714) 245-8225

Parking - Inoperative Junk Cars Vehicles on Street
Santa Ana Police Department
(714) 245-8225

Parking - Inoperative Junk Cars Private Property
Community Preservation / Code Enforcement
(714) 667-2780

Poison Center
California Poison Control System
(800) 876-4766

Police Dispatch (report crimes, non-emergency)
Santa Ana Police Department
(714) 834-4211

Potholes
Public Works Agency
(714) 647-3380

Pupil Support Services
Santa Ana Unified School District
(714) 433-3481

Pushcart Information / Problems
Community Preservation / Code Enforcement
(714) 667-2780

Quality of Life Team (QOLT)
Interdepartmental Team to Address Homeless Issues
(714) 647-3380

Recreation Programs
Parks, Recreation & Community Services Agency
(714) 571-4200

Recycling, Energy Conservation
Santa Ana Green Program
(714) 647-5088

Residential Permit Parking & Traffic Studies
Public Works Agency - Traffic Engineering
(714) 647-5623

Rodent / Rat Problem
Orange County Vector Control
(714) 971-2421

Sanitation (overgrown yards, etc.)
Public Works Agency
(714)  647-3309

School Police Services
Santa Ana Unified School District
(714) 558-5535

Senior Information
Santa Ana Senior Center - Parks, Recreation & Community Services Agency
(714) 647-6540

Shopping Cart Removal
Code Enforcement
(714) 667-2780

Street Cleaning
Public Works Agency
(714) 647-3380

Street Lights - Customer Service
Southern California Edison
(800) 655-4555

Swimming Pools - Public
Parks, Recreation & Community Services Agency
(714) 571-4200

Swimming Pools - Private
Public Works Agency
(714) 647-3336

Tenant / Landlord Problems
Orange County Fair Housing
(714) 569-0823

Traffic Safety
Santa Ana Police Department
(714) 245-8200

Trash Pickup & Dumpsters
Waste Management
(714) 558-7761

Trash Pickup & Recycling
Ware Disposal Co., Inc.
(714) 834-0234

Unsanitary and Unsafe Housing
Community Preservation - Planning & Building Agency
(714) 667-2780

Voter Registration
Orange County Registrar
(714) 567-7600

Water
Public Works Agency
(714) 647-3320

Water Bill
Finance / Customer Service
(714) 647-5454

Zoning Information
Planning and Building Agency
(714) 647-5804

Zoo
Santa Ana Zoo
(714) 836-4000